In this release we have fixed some issues that users reported when using the plugin with FireFox and iOS. We also added some new useful features. Now customers can search the ticket system and view other customers tickets, this will help your customers find support even if your team is offline. We also added support to the plugin for RTL languages.
Some users have requested the ability to use the FAST email piping system in conjunction with online forms for example Contact Form 7. The 1.12.0 update allows you to do this, so now you can create as many online forms as you need and they can all be linked into your FAST support system.
Version 1.12.0 Changelog
Feature Customers can now search public tickets
Feature Added RTL support
Feature New option to use Reply-To header in email piping.
i18n New Russian translation (thanks Alisa)
Fix Better font rendering in FireFox
Fix Autofill passwords fixed on login page fixed for FireFox
Fix Shortcut dialog text is now translatable.
Fix New ticket card now uses more width of the screen.
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