Unlimited Support Tickets
Unlimited Agent & Customer Users
Support Unlimited Products
Super Fast (it’s like being in a chat room!)
Assign Agents – FAST will distribute tickets to agents as they arrive
Customizable Ticket Fields – Add your own fields to get more information from your customers.
Saved Replies – Save your most common replies for quick responses.
Ticket Attachments – Attach images / files to your responses
Search Tickets – Manage tickets easily with our advanced search
Quick Hi – Button adds Hi + name of customer to top of your ticket response
Secure Fields – Store ticket information externally using secure fields
Internal Comments – Make comments on tickets that are only seen by agents not customers
Auto Close – Set a timespan that tickets will automatically be closed
FavIcon Counter – Just look at the browser tab to see if you have tickets that need a response. Support any Envato product with FAST
Envato Products – Link your Envato Account to support all your products
Envato Login – Customers can log in using their Envato account
Verify Envato Purchases – FAST will show you if all your customers purchase information.
View Envato Support Period – Make sure your customers still have support for your product. FAST can be used with any WooCommerce eshop
WooCommerce Support – WooCommerce customers can create tickets using their WooCommerce account and order.
My Orders Button – Adds support buttons to WooCommerce Shop Orders Page Keep notified about your tickets
Email Notifications – Customers & Agents will recieve an email when their ticket has a response.
Slack Notifications – Keep track of your whole support team, FAST will post a message when any ticket is replied / created / assigned
Email Piping – Respond to tickets using only email! Runs on a single WordPress Page
Works with any theme
10 Amazing color schemes
Translatable via .po files
Famous 100% solid support
Fast (WordPress Support Ticket Plugin) $39 04.23.2018